Towards a Human-like Chatbot

Google is currently working on Meena, a particular chatbot, which should be able to have arbitrary conversations and be used in many contexts. In their paper “Towards a Human-like Open-Domain Chatbot“, the developers present the 2.6 billion parameters end-to-end trained neural conversational model. They show that Meena “can conduct conversations that are more sensible and specific than existing state-of-the-art chatbots”. “Such improvements are reflected through a new human evaluation metric that we propose for open-domain chatbots, called Sensibleness and Specificity Average (SSA), which captures basic, but important attributes for human conversation. Remarkably, we demonstrate that perplexity, an automatic metric that is readily available to any neural conversational models, highly correlates with SSA.” (Google AI Blog) The company draws a comparison with OpenAI GPT-2, a model used in “Talk to Transformer” and Harmony, among others, which uses 1.5 billion parameters and is based on the text content of 8 million web pages.

Chatbots in Amsterdam

CONVERSATIONS 2019 is a full-day workshop on chatbot research. It will take place on November 19, 2019 at the University of Amsterdam. From the description: “Chatbots are conversational agents which allow the user access to information and services though natural language dialogue, through text or voice. … Research is crucial in helping realize the potential of chatbots as a means of help and support, information and entertainment, social interaction and relationships. The CONVERSATIONS workshop contributes to this endeavour by providing a cross-disciplinary arena for knowledge exchange by researchers with an interest in chatbots.” The topics of interest that may be explored in the papers and at the workshop include humanlike chatbots, networks of users and chatbots, trustworthy chatbot design and privacy and ethical issues in chatbot design and implementation. More information via conversations2019.wordpress.com/.