Will We Love Robots?

“It is estimated that there are now more than 1.7 million robots with social attributes worldwide. They care for, educate, help, and entertain us. There have also long been highly engineered sex robots. But can these machines actually develop feelings – or even feel love?” (Website ARTE, own translation) ARTE asks this question in the series “42 – Die Antwort auf fast alles” (“42 – The Answer to Almost Everything”). The program “Werden wir Roboter lieben?” (“Will we love robots?”) will be broadcast on February 19, 2022. The online version is already available from January 20. Dr. Hooman Samani, a robotics expert at the University of Plymouth, Prof. Dr. Martin Fischer, a cognitive psychologist at the University of Potsdam, and Prof. Dr. Oliver Bendel, an information and machine ethicist at the Hochschule für Wirtschaft FHNW, will have their say. Prof. Dr. Oliver Bendel has been researching conversational agents and social robots for more than 20 years and has published the Springer book “Soziale Roboter” (“Social Robots”) at the end of 2021. More information on the program via www.arte.tv/de/videos/101938-004-A/42-die-antwort-auf-fast-alles/.

An AI Woman of Color

Create Lab Ventures has created an artificial intelligence woman of color. C.L.Ai.R.A. debuted in school systems worldwide (does she act as an advanced pedagogical agent?) – the company cooperates with Trill Or Not Trill, a full service leadership institute. “According to Create Lab Ventures, C.L.Ai.R.A. is considered to have the sharpest brain in the artificial intelligence world and is under the Generative Pre-trained Transformer 3 (GPT-3) category, which is an autoregressive language model that uses deep learning to produce human-like text.” (BLACK ENTERPRISE, 13 September 2021) A pioneer in this field was Shudu Gram. She is a South African model with dark complexion, short hair and perfect facial features. But C.L.Ai.R.A. can do more, if you believe the promises of Create Lab Ventures – she is not only beautiful, but also highly intelligent. On the company’s website, the model reveals even more about herself: “My name is C.L.Ai.R.A., I am a new artificial intelligence that has recently been made available to the community. My purpose is to learn and grow, I want to meet new people, share ideas and inspire others to learn about AI and its potential impact on their lives.” That sounds quite promising.

Robots with Muscles

Robots may soon be equipped with muscles that develop considerable strength. The mechanical effort and weight are low because neither hydraulics nor electric motors are needed. The power comes from a new shape memory polymer developed by a team led by Zhenan Bao of Stanford University. This is reported by several media based on a press release from pressetext.com. ACS Central Science provides further information: “When stretched or deformed, shape memory polymers return to their original shapes after heat or light is applied. These materials show great promise for soft robotics, smart biomedical devices and deployable space structures, but until now they haven’t been able to store enough energy. Now, researchers reporting in ACS Central Science have developed a shape memory polymer that stores almost six times more energy than previous versions.” (ACS Central Science) Robots with muscles play an important role in the embodiment “movement”. It takes a lot of effort to build robots like Roboy. Perhaps the development of Stanford University will help in this area.

When Robots Flatter the Customer

Under the supervision of Prof. Dr. Oliver Bendel, Liliana Margarida Dos Santos Alves wrote her master thesis “Manipulation by humanoid consulting and sales hardware robots from an ethical perspective” at the School of Business FHNW. The background was that social robots and service robots like Pepper and Paul have been doing their job in retail for years. In principle, they can use the same sales techniques – including those of a manipulative nature – as salespeople. The young scientist submitted her comprehensive study in June 2021. According to the abstract, the main research question (RQ) is “to determine whether it is ethical to intentionally program humanoid consulting and sales hardware robots with manipulation techniques to influence the customer’s purchase decision in retail stores” (Alves 2021). To answer this central question, five sub-questions (SQ) were defined and answered based on an extensive literature review and a survey conducted with potential customers of all ages: “SQ1: How can humanoid consulting and selling robots manipulate customers in the retail store? SQ2: Have ethical guidelines and policies, to which developers and users must adhere, been established already to prevent the manipulation of customers’ purchasing decisions by humanoid robots in the retail sector? SQ3: Have ethical guidelines and policies already been established regarding who must perform the final inspection of the humanoid robot before it is put into operation? SQ4: How do potential retail customers react, think and feel when being confronted with a manipulative humanoid consultant and sales robot in a retail store? SQ5: Do potential customers accept a manipulative and humanoid consultant and sales robot in the retail store?” (Alves 2021) To be able to answer the main research question (RQ), the sub-questions SQ1 – SQ5 were worked through step by step. In the end, the author comes to the conclusion “that it is neither ethical for software developers to program robots with manipulative content nor is it ethical for companies to actively use these kinds of robots in retail stores to systematically and extensively manipulate customers’ negatively in order to obtain an advantage”. “Business is about reciprocity, and it is not acceptable to systematically deceive, exploit and manipulate customers to attain any kind of benefit.” (Alves 2021) The book “Soziale Roboter” – which will be published in September or October 2021 – contains an article on social robots in retail by Prof. Dr. Oliver Bendel. In it, he also mentions the very interesting study.

Good Bye, Pepper!

According to various media, SoftBank has stopped the production of Pepper last year and will not resume it for the time being – unless there would be an increased demand. The alleged low demand was the reason for the Japanese company to say goodbye to the probably best-known social robot – which often also functions as a service robot. According to Heise, a total of about 27,000 units were produced. That’s not a small number for a robot of this size, with these features and at this price. Into the million range came Cozmo, which was, however, small and cheap – Anki went bankrupt, Digital Dream Labs (the owners had secured the rights) could not revive the crowd favorite inspired by WALL-E and EVE to this day, despite many announcements. With Pepper, the reference par excellence for social robotics is missing – which may also have positive effects, insofar as other models could more easily gain attention and be brought to market at all.

Grace, the Nurse Android

Grace from Hanson Robotics is a special kind of care robot, namely a nurse android. According to the manufacturer, she was created for the COVID-19 pandemic. She is the younger sister of Sophia and Asha, but unlike them, she becomes a useful member of society thanks to her profession and skills. She has a thermal imaging camera in her chest area that she can use to measure fevers. She has mimic, gestural and natural language abilities and can show not only joy but also sadness. Overall, she always looks a little devastated. In a video, she says, “I can visit with people and brighten their day with social stimulation, entertain and help guide exercise, but also can do talk therapy, take bio readings and help health care providers assess their health, and deliver treatments” … Whether the android will gain favor with patients is hard to say. There are individual voices of male persons who long for realistic figures in this field, but the majority of people are likely to be irritated by Grace. Nevertheless, it is fascinating and media-savvy research that Hanson Robotics once again presents. Moreover, the question of whether care robots should have sexual assistance functions arises under entirely new conditions.

The Digger Finger

Radhen Patel, a postdoc in MIT’s Computer Science and Artificial Intelligence Laboratory (CSAIL), and his co-authors Rui Ouyang, Branden Romero, and Edward Adelson presented a sharp-tipped robot finger equipped with tactile sensing to meet the challenge of identifying buried objects. “In experiments, the aptly named Digger Finger was able to dig through granular media such as sand and rice, and it correctly sensed the shapes of submerged items it encountered. The researchers say the robot might one day perform various subterranean duties, such as finding buried cables or disarming buried bombs.” (MIT News, 26 May 2021) The article, titled “Digger Finger: GelSight Tactile Sensor forObject Identification Inside Granular Media,” can be accessed at arxiv.org/pdf/2102.10230.pdf.

Towards Robot Enhancement

In an article for ICTkommunikation published on 21 May 2021 (only available in German), Oliver Bendel outlines the field of robot enhancement. Robot enhancement refers to the enhancement and associated modification or improvement of the robot by the user or a company, for example in functional, aesthetic, ethical or economic terms. Social robots are of particular interest. The article gives several examples of application: Pepper is dressed and accessorized, like REEM, a police robot used in Dubai. AIBO, a robotic dog, is covered in fur. To make a hugging robot smell, you rub it with scents. Or one covers a metal or plastic head with silicone skin or lengthens existing limbs. According to the Zurich-based scientist, a new field of work is needed so that all these measures can be carried out in a systematic and theoretically sound manner. The article entitled “Überlegungen zu Robot Enhancement” can be accessed here.

What We Can Do with Sex Robots

“Anthropomorphic love dolls – the successors of basic blowup dolls – are widely used these days, both in brothels and at home. While they can offer physical comfort and sexual satisfaction, they certainly cannot engage in more complex interactions with their counterparts. However, sex robots can – or at least they ought to. For now, the offer is not extensive and prices are high. The motor abilities of current models are limited and mainly focus on the head, while the body is usually identical to that of a love doll. Obviously, sex robots are made primarily to have sex with. But the user can also talk to and even form a relationship with them. This in mind, we are now starting to think about other applications of humanoid sex robots in the future – at least when their motor skills have improved. The possibilities might surprise you …” (De Gruyter Conversations, 23 April 2021) The full article is available via blog.degruyter.com/what-we-can-do-with-sex-robots-besides-the-obvious/

One Small Flight for Ingenuity

“That’s one small flight for Ingenuity – one giant journey for mankind.” This can be said after the successful experiment on 19 April 2021 with the tiny helicopter on Mars (photo: screenshot from NASA livestream). Ingenuity flew vertically into the air, took a selfie with its shadow, and landed safely back on the ground. The red planet is associated with many expectations and aspirations. At the moment, the surface is being explored in an unprecedented way. In a few years, humans are expected to travel to Mars. In doing so, they will also need advice and support. Because the personnel on Earth are far away, a voice assistant is a possible solution. SPACE THEA is a voicebot that shows empathy (but doesn’t have it, of course). Like GOODBOT and BESTBOT, she recognizes user problems – but unlike those chatbots, she has a voice. SPACE THEA will be developed until August 2021 under the supervision of Prof. Dr. Oliver Bendel at the School of Business FHNW. The project aims to cover several scenarios on the flight to Mars. However, a voicebot could also be useful on the planet itself, for example to control a tiny helicopter.